Crowne Plaza Suzhou, an IHG Hotel
What Guests Say
The staff were polite and kind. Holly did a good job checking us in, with Chloe being the only one who was able to tell me where I could get medication (believe me, I went to the malls and the staff at the supermarket was not even helpful about it). I mean, in Singapore, normal medications are sold at supermarkets :( Thanks to Chloe and I was able to get medication for my boy! And there's Turbo who was quick to reflect my feedback on the cold tasteless fried rice at the lounge. And the room cleaning lady at level 8!! She was very kind to pass me bottles of water learning that my boy was not feeling well. Thanks to all (I cannot recall all names, but thanks to your great hospitality)
Lye
January 2024
I was upgraded to the executive floor (was I)? But I was not able to enjoy the facilities as I did not pay for it for the first 2 nights. There's a buggy to send us to the main road, from the hotel entrance. And the concierge offered to help us collect food from MeiTuan. Thanks for the good services. The stay was very comfortable and we really like the toilets and the beds!
Lye
January 2024
One of the best hotels I've stayed! The amazing design of the building, outstanding service from all staffs (from the doorman to the IT manager), the view of our room, the variety of breakfast... literally everything! Check-in and out went very smooth. Miss Zuo & Miss Pan at the front desk were very friendly and helpful. I can see they really like their job and feel proud of it. Will definitely come back!
Minwei
November 2023
Super breakfast, super helpful crew! the front desk Doris, she is so lovely to tell me i am actually Silver member could enjoy a free wine! in fact all crew are nice, everyone. I love Suzhou more than my stay in Shanghai....already asked my leadership team next time come to Suzhou instead of Shanghai for workshop.
Lingchen
July 2023
Nice crew, nice room
Per-olof
July 2023
The breakfast was phenomenal. The attention by the staff was unprecedented in all my decades of travel There was no decaffeinated coffee at the buffet and I asked a staff member if they had some. In minutes I was given decaffeinated coffee.
Jay
December 2023
Good concept. Everything works and it is a pleasure to stay there
Hugo
November 2023
Sunil
November 2023
Great location, nice view, friendly staff and varieties of food.
An
February 2024
The location was fabulous. The room had a beautiful view of the lake. The breakfast was excellent, such a wide range of options and everything was really fresh and delicious. The staff were really attentive and helpful. We will return.
Holly
April 2023
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